Earlier this month, I purchased a set of Bluetooth
headphones from Amazon. I always use my
Discover card when I make purchases because of their Extended Product Warranty
and Purchase Protection benefits, even though I’ve never used them. I received my headphones promptly and started
using them. They were great!
Friday night, when I got home from the Y, I tossed my
clothes into the washer. Yes,
unfortunately, my three week old headphones were tangled in my shirt and they
went in too. And of course, I didn’t
realize this until after I pulled their mangled remains out after the cycle
completed. After I got finished cursing
myself for being an idiot, I remembered the Discover Card benefits. They would save me from my stupidity!
The Purchase Protection ‘automatically protect[s] your
purchases against damage or theft for 90 days when you use your Discover
Card.’ I went online and read all the
exclusions and none of them applied.
I called Discover and talked to a very nice customer service
person. Unfortunately, she couldn’t help
me. It turned out that I could not
submit the claim because I used Amazon’s new pay with your cashback bonus
option instead of my actual Discover Card.
The rep could see the transaction, but because it was not on the card itself,
I was out of luck.
So, lesson learned.
Don’t use the pay with cash back option if you want your card benefits
to apply!
Anyone have any recommendations for Bluetooth headphones?
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